Voice Over IP
In its broadest sense, Voice over IP indicates the use of a broadband Internet connection to transmit multimedia sessions and various forms of voice communications, including
- Voice-messaging
- SMS
- Fax
- and Voice
Alternative
Voice over IP represents an alternative to telephony, the working or use of telephones. Telephony relies on the public switched telephone network (PSTN). PSTN, the world’s telephone network(s) operated via circuit switch, is the traditional network through which one transmits, receives and hosts voice communications.
Benefits
There are numerous benefits to using voice over IP for business. The simplest, most attractive benefit is the low cost of voice over IP, which is significantly cheaper than using traditional telephones. In most instances voice over IP phone calls are free, even international voice over IP phone calls.
How Voice Over Internet Protocol Benefits Your Business
Beyond its low cost, VoIP for business enhances the features of your existing methods of communications. With VoIP for business you can interact with employees, employees with each other and employees with customers, augmenting efficiency and quality.
Mobility
Voice over IP also gives you a greater amount of freedom and mobility than an analog phone. Voice over IP automatically routes incoming phone calls to your connected phone, anywhere in the world, providing you connect your phone to the Internet.
Travel around the world for business, and receive all your business/personal phone calls via voice over IP so long as you connect your phone to a reliable network. Simultaneously, you and any call center employees as well as traveling managers can work from home or on the road. They only need to connect their voice over IP phone to a healthy Internet connection.
For startups
Voice over IP is particularly good news for cash-savvy startups and entrepreneurs who require multiple forms of communication they can use on the road for little to no cost. Often you may use your computer to perform other tasks while utilizing it for voice over Internet protocol.
How Exactly Does Voice Over IP Work?
The process of Voice over IP entails transforming analog voice (regular phone) signals into digital information for transmission over Internet protocol. Other steps include encoding, channel setup and signaling. The process requires several things you probably already possess, such as a router and some form of voice over IP software.
Analog Terminal Adapter
A typical voice over IP transaction using an analog phone begins with signaling from the phone to an analog terminal adapter (ATA). Also called a Voice over IP gateway, an ATA connects a voice over IP network with an analog phone.
The ATA connects to the Internet via the router and thence to the voice over Internet protocol provider. With special IP phones, an ATA isn’t necessary. The IP phone connects directly to a router and the Internet (through an Ethernet transmission medium when applicable).
During direct voice over Internet protocol connections two IP phones connect to each other through the Internet via routers and adapters. All of the required hardware is
- Standard
- Widely available
- Replaceable
VoIP for business
Voice over IP is an accessible alternative to traditional analog phone usage. VoIP for business provides a low cost solution for business communications. It enriches communications options for employees and management while freeing up users to conduct business communications worldwide or from home at low or no cost.
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