Anavon Technology Group: VoIP For Business With Multiple Lines

How VoIP Options Allow for Maximum Scalability

If you’re looking at scaling up your business, you’re definitely going to need a phone system that can grow with you, too. This is where digital technology allows for maximum scalability regardless of how large you plan to grow your business in the future.

Key Advantages of Going Digital

1.) Extra Features Without the Extra Cost

Most traditional landline phone systems charge extra for features like voicemail, call forwarding, conferencing, caller ID and unlimited long distance.But one of the best no-cost advantages of a digital phone system is that these additional features are already built in. When you’re looking at low-cost scalability of your business, this is an advantageous benefit.

2.) Phone Portability

With traditional “old school” landline systems, each phone has a dedicated physical line. You can’t just take your phone with you anywhere and keep the same phone number.When you go digital, scalability is practically endless. For example, if one of your staff members decides to work from home or move to another office location, instead of having to call the phone service provider to move the location of the phone number, a digital multi-line phone system allows you to use that number anywhere, as long as you have the right IP connectivity.

3.) Lower Long-Distance Calls

If your business is scaling up by having frequent conferences with partners or clients who live in another state or country, anywhere outside your local calling area, VoIP for business will save you a lot of money on those long-distance calls. VoIP is digital, so your phone calls are converted to data transfers and your call charges are slashed, saving you money while scaling up your business.

4.) Consolidated Communications Connectivity

A digital multi-line phone system also provides features of connecting with other communications media. It offers a combination of e-mail with your phone, which allows users to access their voicemail messages through email. This not only makes it more convenient for your staff, it also reduces costs.

5.) VoIP Multi-Line Phone Systems are Easier to Manage

Back when businesses only had hard-lined systems, anytime something went wrong, they had to call in phone technicians to diagnose and fix the problems.Today, when keeping costs low is critical to allowing for maximum scalability, multi-line phone systems can be managed either by your company’s internal IT staff or virtually by the contractors who set up your system.

A Brief Look at Virtual PBX Systems

Without getting too technical here, one the best options for a small business with scalability in mind is to use virtual PBX software. Virtual PBX allows you to have a “receptionist” route your calls to different extensions without having to pay an employee to sit at a switchboard.

Your IT person can install and setup the software so callers dial in to one central phone number and get automated directions to enter an extension number. For example, “If you know your party’s extension, enter it now. For directions, press 1. For Scheduling, press 2,” and so on.

The phone extensions are mapped within the software to connect to a specific phone, whether it’s located inside your physical office or anywhere else.

Planning for Scalability

It may seem complicated to get your VoIP for business system set up, so it’s important to plan ahead and think about just how large a business you plan on having in the future.

This will help you decide what type of a system you’ll need initially, and making sure it has the capability to grow as your business grows.

You may find you’ll want to invest in a virtual PBX to handle your VoIP for business.