Tuesday 9 January 2018

Regulatory Compliance Fee (RCF)

The complexity and cost of complying with telecommunications regulations in the United States, at the federal, state and local levels, are constantly increasing.  New regulatory requirements are forcing telecommunications providers like Anavon to purchase additional software services and network equipment, and dedicate significant development resources to maintain compliance.

These incremental expenses are in addition to the high cost of compliance historically incurred by telecommunications providers. Even after giving effect to this new fee, Anavon’s regulatory compliance fees are still lower than the fees charged by other leading vendors.  Our mission remains to provide outstanding service to our customers at some of the lowest rates in the industry, and that remains the case.

FAQ:

Q: Why is this fee being added?
A: The complexity and cost of complying with telecommunications regulations in the United States, at the federal, state and local levels, are constantly increasing.  New regulatory requirements are forcing telecommunications providers like Anavon to purchase additional software services and network equipment, and dedicate significant development resources to maintain compliance. These incremental expenses are in addition to the high cost of compliance historically incurred by telecommunications providers.

Q: Is this fee typical in the industry?
A: Yes.  All telecommunications providers charge fees aimed at offsetting regulatory compliance costs. In fact, Anavon’s total regulatory fee amounts are lower than the fees charged by other leading vendors.

Q: Where will this fee show up?
A: The fee will show up as a separate line item entitled “Regulatory Compliance Fee” on a customer’s invoice in the “Monthly Recurring Charges” section.

Q: When will this fee first appear on my bill?
A: The fee will start accruing on the Billing Date of the Month, and will show up in bills mailed out subsequent to that date.

The post Regulatory Compliance Fee (RCF) appeared first on Anavon Technology.

Tuesday 29 August 2017

How to Hire the Right Phone Repair Company In Traverse City

 What do you do when your smartphone or business phone starts malfunctioning, and you can’t be without because you need it for school, business, friends and family? At that point, you have no choice but to call a phone repair company in Traverse City. Who do you call, though? Dozens of shops offer phone repairs, but how do you know which one is right for you? The following are some tips that can help you choose:

Get Referrals and Create a List

The first thing you need to do to find someone that can fix your business phone is get referrals. You can ask your friends, family members, co-workers and such people to refer you to someone who can who can do a good job for you. You may also conduct an online search, phone book search or newspaper classified ad search. Make a list of at least three shops that seem interesting and reliable to you.

Visit the Website

Check to see if the providers that you have on your list have websites. Websites can give you a lot of information about a company. The first two factors you need to examine are the types of repairs that they do and the number of years they have been in business. You should look to see if they provide any kind of guarantee for the work that they are going to do for you. It’s always good to choose someone who has a warranty because you increase the chances of getting amazing work done.

Compare Pricing

The pricing is the next thing that you’ll need to compare because you don’t want to kill your wallet just trying to get a phone repair. Check the pricing of at least three companies to find the one that is closest to your price range. Some shops have hourly rates. Some have per project rates. You know your limit on what you can send. Make sure that you choose a provider that has rates in your range.

Read Reviews

Consumer reviews are the most important aspect of finding a good provider for any service. You can read many reviews from people who have had their phones fixed, and they are likely to tell you the truth about their experiences. You can learn about each company’s attitude, work, rates, customer service and more.

Speak to Someone on the Phone

Finally, call each place up and speak to someone on the phone so you can see if they are friendly. Ask about the repair options, pricing or something else that you can think of. Make your decision and choose the shop that scored the highest in your book.

Now you know how to search for a repair company to fix your phone.

Like our style? Call us to fix your phones!

The post How to Hire the Right Phone Repair Company In Traverse City appeared first on Anavon Technologies.

Friday 25 August 2017

Should I Fix My Phone System or Upgrade to a PBX? | Traverse City

Business Phone Repair in Transverse City

Many people tend to get confused on whether they should buy a new phone or fix the old one by repairing or upgrading it in PBX in the case of damage. Technology in mobile devices is moving fast. Many new phones are now available in the market. Traverse city is the best place to be because it deals with business phone repairs and selling new ones. Many people have acknowledged the place because of the quality services.

 

Low Cost Phone Repair

Phone repair is much better than purchasing a new one or exchanging it with service providers. It is very cheap. There are latest smartphones such as the iPhone and the iPad that are very expensive to purchase. The lowest price that a person can get one goes up to between five hundred dollars and seven hundred dollars. There are many convenient shops around that can fix a damaged phone at one hundred and fifty dollars. Fixing a phone is the best deal for the average person with a tight budget.

 

Online Repair Guidlines

It is important to note that many smartphone repair guidelines are available on various websites. They can help the user to fix the device quickly. It is important to seek professional help before following the procedure that is available online. There were very few shops that repaired these devices in the past. Repairing phones is very easy nowadays. Users are advised to visit specific shops that have a good reputation and those that have been rated by previous customers. This helps to avoid the frustrations of the device getting damaged completely.

It is good to fix the device because it provides the warranty for the owner. They enjoy the same benefits as upgrading it to PBX. It is also important to note that complex repairs are done perfectly. A user who requires a new screen on his or her device is given a new one. They fix it free of charge if it fails to work. Professional services are a guaranteed way to the recommended route of phone repair.

 

Fixing Is Better Than Buying New

Fixing the device is better than buying a new one because the device can be upgraded to have some new features at an affordable cost. Technology is evolving very fast. The old device can also be updated to perform the same as the new phone. The features are upgraded, and this improves the performance. This saves the user a lot of money that could have been used to buy a new one.

Traverse City offers quick, fast, efficient, and quality services. They provide quality fixing parts that the customers can acknowledge. They offer a ninety-day warranty for the customers. They fix the device free of charge if it does not work well for this period. The shop offers customers a reason to fix the phones other than purchasing a new one because they can install the software on the device and upgrade into the new features. Many reviews are available online. They help to give more information about phone repair and the advantages.

 

Sounds great! What areas do you service?

We install Security Systems, Hosted PBX Phone Systems, Premise Phone Systems, and Service & Repair in these and MANY other cities in Michigan:

Traverse City

Mt. Pleasant

Manistee

Cadillac

Gaylord

Petoskey

Charlevoix

Grayling

Clare

Kalkaska

Beulah

The post Should I Fix My Phone System or Upgrade to a PBX? | Traverse City appeared first on Anavon Technologies.

Tuesday 22 August 2017

My Business Phone System is Not Working. Who Do I Go To?

Choosing a phone system for your business is as important any other decision that you will be required to make as an entrepreneur. Phone systems ought to be regarded as a long-term investment since they are crucial to your company’s operational lifeblood. If your current telephone system is not working correctly, the most obvious choice for you to make is either to switch services, or buy a new system altogether. Here are some tips for choosing a service provider.

 

Costs to Incur

Typically, business telephone service vendors provide their products in different ways. Whereas some offer their services for a fixed periodical fee, others have charge extra fees for certain auxiliary features. Due to the availability of different plans, you should ascertain that you can afford the expenses involved. Draw a budget and ensure that the cost of acquiring and operating the telephone service is within your budget. This will enable you to choose a telephone service that suits your business.

 

Available Features

Besides standard calling features, vendors offer other add-on features that can greatly streamline your interaction with clients and the effectiveness of your employees. When choosing a service provider, you should look beyond the standard calling features and instead focus on features that are essential in the modern workplace. This will contribute to the long-term success of your business.

 

Can You Manage the System?

When choosing a vendor, you also need to ensure that you can easily manage the phone service. Fortunately, there are vendors who offer telephone management tools such as scoring and reporting. Such tools help you to not only manage your employees but also the system itself.

 

Availability of Customer Service

When choosing a vendor, there is great importance in ensuring that customer service is available to you whenever you need. If you choose a hosted service, your provider will manage the system on your behalf. Therefore, customer service is guaranteed. This is not the case when you choose an on-site system, which requires you to oversee all aspects of the system including upgrades and maintenance. With an on-site telephone system, you will be required to hire a repair company in case the system experiences defects.

 

Types of Business Telephone Systems

There are three main business telephone systems. These are Voice over Internet Protocol (VoIP), Private Branch Exchange (PBX), and Virtual PBX systems. VoIP telephone systems rely on the Internet, and are suitable for small businesses where a few voicemail systems and telephone lines are needed. PBX telephone systems are substantially more complex than VoIP systems. This means they can accommodate the demands of medium and large enterprises.

PBX systems come with a switching feature, which enabled you to redirect calls to different employees, and to other lines. This feature comes in handy if your business has numerous departments. On the other hand, Virtual PBX systems are typically layered on top of existing landlines and VoIP systems. They do not require permanent office installation, and include features such as voicemail, call forwarding, and basic auto-attendant.

 

Sounds great! What areas do you service?

We install Security Systems, Hosted PBX Phone Systems, Premise Phone Systems, and Service & Repair in these and MANY other cities in Michigan:

Traverse City

Mt. Pleasant

Manistee

Cadillac

Gaylord

Petoskey

Charlevoix

Grayling

Clare

Kalkaska

Beulah

The post My Business Phone System is Not Working. Who Do I Go To? appeared first on Anavon Technologies.

Friday 18 August 2017

How To Choose A Business Phone Repair Company | Traverse City

At some point, many business owners find themselves in need of attaining business phone repair services. When this time comes for you, it’s important to know which attributes to look for in the company. Below you’ll find several strategies you can implement to determine whether the phone repair company in question has the attributes necessary to provide you with exemplary, effective products and services.

 

1. Check The Company’s Online Reviews.

One of the first things you should do in order to learn more about a business phone repair company is checking their online reviews. Taking this step will help you determine whether the individuals who have used the company’s services were satisfied with the level and type of assistance that they received. These online reviews will help you determine whether the company in question possesses key attributes like timeliness, thoroughness, and a cutting edge approach to the repair process. If you come across a phone company that consistently attains positive feedback, it’s safe to say that they’ll offer you the expedient, customized repair services you’re looking for.

 

2. Look For Better Business Bureau (BBB) Accreditation.

In addition to checking the phone company’s online reviews, make sure that you take the time to determine whether they have been accredited by the Better Business Bureau (BBB). The BBB provides business owners with accreditation when they meet standards such as a demonstrated commitment to resolving customer complaints. In addition to determining whether the phone company has attained accreditation, make sure that you check to see if they have attained a rating from the BBB. BBB ratings of A or higher indicate that the phone company consistently operates in excellence and expedience. If you come across a repair company with a rating of B or lower, this is a big red flag and you should think twice before doing business with the organization.

 

3. Shop Around.

Another strategy you should deploy to identify the right phone repair company is shopping around. Remember that there’s more than one phone company on the block, and this means that you should take the time to research multiple businesses to determine things like who offers the best prices and what types of qualifications and credentials the organization’s professionals have. Note that comparing and contrasting several companies can help you select the team that will offer you the most cost-effective prices in conjunction with the best customer service. Thus while you may feel inclined to go with the first phone repair company you come across, it’s important to take the extra step of doing research on multiple organizations before you make your final decision.

 

Select The Right Company Now!

If you’re serious about finding the right repair company, now is the time to start your search process. To ensure that you attain assistance from the most professional, precise people on the block, it’s important to implement key search strategies that will expedite and optimize the selection process. Use some or all of the search strategies outlined above to ensure that you can realize this objective!

 

Sounds great! What areas do you service?

We install Security Systems, Hosted PBX Phone Systems, Premise Phone Systems, and Service & Repair in these and MANY other cities in Michigan:

Traverse City

Mt. Pleasant

Manistee

Cadillac

Gaylord

Petoskey

Charlevoix

Grayling

Clare

Kalkaska

Beulah

The post How To Choose A Business Phone Repair Company | Traverse City appeared first on Anavon Technologies.

Monday 14 August 2017

Phone Repair: How Is It Done? | Traverse City Phone Repair

This article has tips and useful information about Traverse City phone repair. Unless you have an insurance policy, and not all of them cover failures outside the manufacturer’s warranty, the repair will be out of your pocket. The good news is that the breakdowns are mostly repairable. Only some major damage, such as a piece of equipment broken into pieces after a fall or completely immersed in water, renders the phone unrecoverable.

 

Phone Too Hot?

Excessive heat is not to be feared, as phones turn off automatically when it is too hot. This is useful when you forget your phone in the trunk of the car. If the sophistication of these devices avoids certain inconveniences, it must also be known that it also prevents cheating. Sensors are available to find out if the phone was in water. On the iPhone, the water indicator is visible to the user himself. On other models, the water indicator is seen by opening the phone.

 

3 Solutions for Phone Repair

To get a smartphone repaired, there are three solutions. Go through a mobile operator, an insurer if you have insurance, or go to a repairman. For iPhone owners, you do not have to call the operator. It is Apple that manages its after-sales service.

 

Advantages of an Authorized Repairer

The advantage of an authorized repairer is that the delays are much shorter. Since this type of repairer is approved by the manufacturer, the technicians are continuously trained. In addition, the company is committed to backing up the phone data and to reinstating it after the repair.

In cases of major damage, however, a loaner mobile can be offered to the customer. It is also necessary to have such a shop close to home. It is always possible to send the device via mail, but in this case the time-saving aspect disappears.

 

Unlicensed Repairers

There are also unlicensed repairers, whose main competitive advantage is convenience. They are not necessarily cheaper, and are not approved, therefore any intervention voids the manufacturer’s warranty. In addition, they do not necessarily use original spare parts, so the confidence level is lower.

Can you afford to spend at least a week without your business phone to send it to an authorized repairer? Going through an independent repairer is cheaper, but if the iPhone is very new, the costs are prohibitive. For the first six months, the iPhone is very expensive to repair. But Apple customers are not the only ones paying for expensive screen repair.

 

Insurance for Your Phone?

Should you take out insurance? Consumer associations urge caution. The insurance guarantees are too limited.

The advertising brochures ignore the true guarantees of the contract, and insurers sometimes play on the very short deadlines for making a declaration, to escape their obligations. However, some packages include a mobile lending or exchange service, even for breakdowns not covered by warranty. Most insurance does not cover breakage.

For the iPhone, the Apple Care Protection Plan extends the hardware repair coverage to two years from the date of the purchase of the device, but this insurance does not cover breakage. Even the express replacement service of the iPhone included in this insurance does not trigger in a case of breakage. Better to opt for insurance only if the intention is to insure against theft.

 

Sounds great! What areas do you service?

We install Security Systems, Hosted PBX Phone Systems, Premise Phone Systems, and Service & Repair in these and MANY other cities in Michigan:

Traverse City

Mt. Pleasant

Manistee

Cadillac

Gaylord

Petoskey

Charlevoix

Grayling

Clare

Kalkaska

Beulah

The post Phone Repair: How Is It Done? | Traverse City Phone Repair appeared first on Anavon Technologies.

Friday 11 August 2017

Phone Repair: Should You DIY or Have a Pro Do It? | Traverse City

Apple’s iPhone is perhaps the most iconic smartphone in the world. Unfortunately, even though it is also quite durable, able to withstand drops with barely a scratch, it is also the type of phone that most frequently needs repairs. You may have dropped your iPhone a few times already with the most minimal damage, but over time, something can easily go wrong. Perhaps you’ve dropped it one too many times or accidentally dropped it into a toilet. When such a mishap occurs, it can be disastrous and leave you feeling completely at a loss. Your smartphone is more than just a gadget, it is a lifeline that contains everything you need. Plus, of course, it is also your phone, as well as your means to text and email.

 

What Do You Do When Your iPhone Needs Repairs?

Whether your iPhone has suffered a cracked or completely shattered screen or the battery is faulty and needs replacing, it can be daunting determining what course of action to take when the device needs repairs. There are generally two options available to you. One, you can take your phone to the nearest Apple Store and have the repairs made there. The second option is tackling the repairs on your own.

If you go with the Apple Store option, you will have repairs on your iPhone done in a professional manner that should be completely up to par in terms of quality. Repairs made at the Apple Store are also relatively fast. For example, if you needed a battery replacement, you could get your iPhone back within an hour to an hour and a half after your Genius Bar appointment.

Repairing problems with your iPhone by yourself is considerably cheaper. However, if you are a novice at it, it could take you a while.

 

What to Know About Making Your Own Repairs to iPhones

It’s important to know one thing about the decision to make repairs to your iPhone on your own. Even if you have the skill to tackle any type of repair, Apple will void the warranty on the phone. This is because it involves opening the iPhone to do the work.

Although your warranty is expired one year after the purchase of an iPhone, you can still have repairs made at the Apple Store for a reasonable price. For instance, if your iPhone’s battery is worn out but your warranty has already expired, you could get a replacement for free if you are covered under AppleCare. If you weren’t covered by AppleCare, you would only have to spend $79 for a replacement battery. Likewise, you can expect much of the same if you needed to replace a broken screen. Going through Apple without a warranty or AppleCare would cost you $129 for the latest model, the iPhone 7, and $149 for the 7 Plus. With AppleCare, it would cost $29 to replace the screen of any iPhone.

 

Should You Tackle iPhone Repairs Yourself?

Deciding whether to make repairs to your iPhone yourself depends on your confidence level and if you’ve had prior experience in doing so. If you have a good, steady hand and have made repairs to smartphones before, you might want to take a crack at it, especially if your warranty is already expired. You will need certain tools as well, so if you decide to make repairs on your own, be sure you have all the necessary equipment beforehand.

 

Sounds great! What areas do you service?

We install Security Systems, Hosted PBX Phone Systems, Premise Phone Systems, and Service & Repair in these and MANY other cities in Michigan:

Traverse City

Mt. Pleasant

Manistee

Cadillac

Gaylord

Petoskey

Charlevoix

Grayling

Clare

Kalkaska

Beulah

The post Phone Repair: Should You DIY or Have a Pro Do It? | Traverse City appeared first on Anavon Technologies.